Tuesday, December 22, 2009

The Role of a Manager

The primary role of management is to make it possible for teams to work together and to provide guidance and direction to workers. This role is purely a functional one. It is not a role that is more prestigious than other roles in an organization. It is similar to the difference between office personnel and shipping personnel. The main difference in management is likely to be accountability and responsibility. When things don't go well shareholders and company founders are likely to scrutinize management rather than non-management personnel.

Function of Management

It is a manager's responsibility to:

Establish a plan that workers can follow to accomplish company goals

Resolve disputes that arise when workers attempt to work together.

Ensure that work projects are be completed with efficiency

Track resources and report costs to higher levels of management, shareholders, and company founders.

Track progress and make revisions or adjustments where needed.

Handle problem situations so that workers can concentrate on the job at hand.

One important thing to remember when making decisions as a manager is that these decisions affect workers either in a positive or negative way.

Skills of a Good Manager

A good manager is a good communicator. He or she must learn to listen and observe.

A good manager usually has a broad area of experience similar to those he or she is managing.

A good manager must be a good leader. Such a leader is willing to do the same work as other employees and get their hands dirty when required.

A good manager must be willing to delegate certain tasks. This means they must develop trust in their staff.

A good manager must be able to organize teams and projects. This doesn't mean a manager is expected to have a clean desk. (If it did I would be in serious trouble), but it does mean that we are able to organize our teams and projects in a manner that will benefit both our company and our staff.

If you don't have each of these skills that does not necessarily mean you are not manager material. It simply means that these are some areas you may want to work on as you work through the educational aspect of management. Keep in mind that not every manager has every skill in abundance. There are, however, two things that every successful manager must be able to do and that is communicate with others and get along with others.

Donna Loudon
College Professor
Management, Business, and Computer Technology